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Route number incorrect

Reported via desktop in the Damage - other (bus stops and shelters) category anonymously at 08:52, Thursday 27 May 2021

Sent to TfL 1 hour, 11 minutes later. TfL ref: FMS2752141.

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Redact

The sign has been refurbished but the incorrect route number printed. This stop is for route H26, not H25 as shown.

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Updates

  • Thank you for taking the time to report this to. We appreciate this an wanted to let you know that we’ve re-categorised this and it will now be directed to the appropriate team.

    Category changed from ‘Incorrect timetable information’ to ‘Damage - other (bus stops and shelters)’

    Posted by TfL at 10:02, Thursday 27 May 2021

  • Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 10:49, Friday 4 June 2021

  • Your report has been investigated and we can confirm there is problem here. We have reported this to our contractors and will aim to fix this within 28 days. If new parts are needed this may take a little longer. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 15:52, Thursday 17 June 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Friday 16 July 2021

This report is now closed to updates. You can make a new report in the same location.