Reported via mobile in the Damage - general (Trees) category anonymously at 19:07, Sat 29 May 2021
Sent to TfL less than a minute later. TfL ref: FMS2757074.
Looks like the roots have rotted
Posted anonymously at 19:08, Sat 29 May 2021
Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours
State changed to: In progress
Posted by TfL at 06:55, Tue 1 June 2021
Thank you for taking the time to report this to us. It is much appreciated. Regrettably, it is taking longer to investigate than we had planned. Please be assured that we are currently working on this and we will give you an update as soon as we can. In the meantime, if you need anything else please contact our customer services team on 0343 222 1234 or by using this web form https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues
Posted by TfL at 09:05, Mon 14 June 2021
Your report has been investigated and we have reported this to our contractors for inspection. Any necessary action will be taken in the next 28 days if required. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234
To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.
State changed to: Action scheduled
Posted by TfL at 11:19, Mon 21 June 2021
The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
State changed to: Fixed
Posted by TfL at 05:32, Tue 20 July 2021
This report is now closed to updates. You can make a new report in the same location.