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Blocked drain within pedestrian underpass by Tesco

Reported via desktop in the Blocked drain category anonymously at 14:58, Saturday 5 June 2021

Sent to TfL less than a minute later. TfL ref: FMS2770362.

Flood long after rain, over visible drain within pedestrian underpass beside Tesco, Brent Cross. This is obstructing pedestrian movement through the western end of the underpass.

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Updates

  • Please note the location is the pedestrian underpass under the A41 beside Tesco superstore, NW2 1LZ, and not where the pin is on the map.

    Posted anonymously at 23:28, Sunday 6 June 2021

  • Thank you for taking the time to report this to us. We appreciate this. This has now been investigated and we’ve reported this to our contractors. If this is identified as a safety issue it will be made safe within four hours. If it isn't a safety issue, we will aim to resolve it within 28 days. Should you need anything else, or have any questions, you may wish to contact our customer services team on 0343 222 1234.

    Please also be aware that all Action Scheduled reports are automatically closed after 28 days. However, we aim to fix the fault within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 18:22, Thursday 10 June 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Friday 9 July 2021

This report is now closed to updates. You can make a new report in the same location.