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Surface water drain cover is rocking

Reported via desktop in the Manhole Cover - Damaged (rocking or noisy) category anonymously at 08:39, Saturday 12 June 2021

Sent to TfL less than a minute later. TfL ref: FMS2786530.

Metal grid drain cover is loose and rocking. Drain is positioned just past the bus stop outside Rosslyn Park Rugby Ground and is just beyond the three manhole covers which were recently repaired by Thames Water on the Northbound side of Roehampton Lane. It makes a very loud noise when driven over by vehicles approaching the Upper Richmond Road. This problem has been ongoing for several years and, despite being previously repaired, keeps on returning.

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  • Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and we have now referred it to our contractors. If it is confirmed as a safety issue it will be made safe within two hours. If the manhole cover is owned by us, we will carry out a permanent repair at a later date. If it is owned by another company this will be passed to them for a permanent repair. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 09:52, Thursday 1 July 2021

  • A week or so ago, Thames Water were present at the location of the rocking drain cover and the next day, when traffic drove over the site, there was no noise and the problem appeared to have been resolved. However, after a couple of days, the cover was once again loose and noisy, exactly the same as before. So, the problem remains unresolved and ongoing.

    Posted anonymously at 16:06, Wednesday 14 July 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Friday

This report is now closed to updates. You can make a new report in the same location.