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Temporary stop still in use despite nearby shelter.

Reported via desktop in the Damage - other (bus stops and shelters) category by Henry Lane at 10:52, Thu 17 June 2021

Sent to TfL less than a minute later. TfL ref: FMS2798069.

The shelter for bus stop Y was moved and a temporary stop created, presumably related to the Cycleway roadworks at Kew Bridge. Those roadworks are now complete and the shelter appears to be ready for use, but the temporary stop is still in use nearby. There is nowhere for people to sit while waiting at the temporary stop and there is no shelter from the sun and rain. The new shelter looks ready to use, can you please let me know when the temporary stop will be removed and the bus stop moved to where the shelter is?

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. It was investigated by our team and regrettably we are unable to resolve it through Streetcare. In light of this, you may wish to contact our customer services team on 0343 222 1234, or by using this web form https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues , who will be able to help you with this query

    State changed to: Internal referral

    Posted by TfL at 15:19, Wed 23 June 2021

This report is now closed to updates. You can make a new report in the same location.