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The bus shelter is not there the stop is unsafe.

Reported via desktop in the Damage - other (bus stops and shelters) category anonymously at 16:00, Saturday 19 June 2021

Sent to TfL less than a minute later. TfL ref: FMS2803980.

The bus stop as designed and installed is a danger to pedestrians. The stop has been pushed into the street so that, when a bus is stationary at the stop, cyclists can leave the road and mount the pavement between the bus stop sign and the hedge. The problem is that the bus is stationary at the stop to allow pedestrians, ranging from Senior Citizens to families going to or from the local nursery, to board or leave the bus. Whilst waiting to embark on the bus pedestrians stand across the pavement, especially those with shopping trollies or prams. When disembarking from the bus pedestrians step across the pavement so that others can disembark behind them. On both occasions they stop to adjust their masks or adjust their shopping or make sure that they have their children in place. THE LAST THING that they look for is a cyclist riding off the road to undertake the bus. This is UNSAFE. As for the shelter, pedestrians need this to avoid the rain when waiting or having just disembarked. Please look at these stops and ensure that they have shelters and are made safe.

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  • Your report has been investigated and we can confirm there is problem here. We have reported this to our contractors and will aim to fix this within 28 days. If new parts are needed this may take a little longer. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 11:44, Monday 21 June 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Tuesday 20 July 2021

  • Regrettably, we’ve been unable to fix this issue within the timescale that we originally advised you of. However, it is still in progress and we are aiming to have it fixed soon. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    Posted by TfL at 06:22, Tuesday 20 July 2021

This report is now closed to updates. You can make a new report in the same location.