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Blocked Drain Issue - Urgent

Reported via desktop in the Blocked drain category anonymously at 12:07, Monday 21 June 2021

Sent to TfL less than a minute later. TfL ref: FMS2807365.

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Can you kindly follow up on this, as it is currently causing dangerous risk to life and limb? The problem has just worsened much further, without resolution and more driveways are getting inundated. I have attached today's problem. As you can see, the flooding of the footpath and the road, is pushing kids and adults to cross dangerously on the road. Also, neighbours (including elderly couple with medical needs) are house bound due to the issue. Can you please, please escalate for urgent action, before we are all put into further risk? This is causing a lot of mental stress for all of us.

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  • Thank you for taking the time to report this to us. We appreciate this. This has now been investigated and we’ve reported this to our contractors. If this is identified as a safety issue it will be made safe within four hours. If it isn't a safety issue, we will aim to resolve it within 28 days. Should you need anything else, or have any questions, you may wish to contact our customer services team on 0343 222 1234.

    Please also be aware that all Action Scheduled reports are automatically closed after 28 days. However, we aim to fix the fault within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 15:24, Wednesday 23 June 2021

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    Drain is completely blocked and all water is flowing into my front garden.

    Posted anonymously at 20:20, Monday 12 July 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Thursday 22 July 2021

This report is now closed to updates. You can make a new report in the same location.