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Faulty button

Reported via desktop in the Pedestrian wait button not working category anonymously at 18:57, Wed 23 June 2021

Sent to TfL less than a minute later. TfL ref: FMS2813891.

All the lights are working but not the Pedestrian Crossing button on this set of lights. The button is stuck. I told operatives on site 3 different times about it, phoned the company's out-of-hours contact last evening and again at 12.45 today. Folk wanting to cross cannot see around the acute bend to their left (from Stoke Newington High St) and I've witnessed cars speeding round that corner to get past the lights. It is very dangerous. Today the rep said that I should have phoned the office before (!!!) & couldn't expect anything to get done as it's the weekend. Their Licence is 24/7. If someone is hurt or killed there, I will testify to their negligence.

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  • Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and we can confirm that there is a fault with the pedestrian wait button. We have therefore referred this to our contractors and it will be fixed within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 19:18, Wed 23 June 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Thu 22 July 2021

This report is now closed to updates. You can make a new report in the same location.