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Bus Stop M Catford / Catford Bridge Railway Stations

Reported via desktop in the Damage - lighting not working (bus shelter) category anonymously at 00:52, Thursday 24 June 2021

Sent to TfL less than a minute later. TfL ref: FMS2814390.

Lighting and Countdown not working

You have just fobbed me off saying this is local Council problem and not a Tfl one. The Countdown board is your responsibility as it is a TfL information system,

Is an insult to ask me to take up with local council as I have no contacts

Please take it up with local council as liaison is your responsibility not mine

If you prevaricate I will take up to a higher level in TfL - in fact please ensure this is escalated to a higher level or provide me with email address for an escalation manager within TfL

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Updates

  • Your report has been investigated and we have reported this to our contractors. We will aim to fix this within 28 days, however if this is a power supply problem it may take longer. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 09:03, Thursday 30 September 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Friday 29 October 2021

This report is now closed to updates. You can make a new report in the same location.