Blocked drain in underpass
Reported via desktop in the Blocked drain category anonymously at 12:35, Mon 28 June 2021
Sent to TfL less than a minute later. TfL ref: FMS2823671.
The underpass regularly fills up with sludge which results in a blocked drain and then flooding after heavy rain. There is a leak whichis causing water to stream out of the wall and there are concerns over thei ntegrity of the structure. However, short term, the sludge needs to be cleared and REMOVED FROM THE SITE rather than dumped on the back nearby where it just washes back down into the underpass. The sludge is a major safety risk to cyclists and makes it impassable to wheelchairs, buggies and cyclists.
Thank you for taking the time to report this to us. We appreciate this. This has now been investigated and we’ve reported this to our contractors. If this is identified as a safety issue it will be made safe within four hours. If it isn't a safety issue, we will aim to resolve it within 28 days. Should you need anything else, or have any questions, you may wish to contact our customer services team on 0343 222 1234.
Please also be aware that all Action Scheduled reports are automatically closed after 28 days. However, we aim to fix the fault within this timescale, which may be sooner, or in a few cases take a little longer.
State changed to: Action scheduled
Posted by TfL at 13:55, Tue 29 June 2021
The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
State changed to: Fixed
Posted by TfL at 05:32, Wed 28 July 2021
This report is now closed to updates. You can make a new report in the same location.