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Underpass, under A3 is treacherous for pedestrians, cyclists, people with buggies or anyone who cant use steps.

Reported via desktop in the Standing water category anonymously at 01:05, Wednesday 30 June 2021

Sent to TfL 16 minutes later. TfL ref: FMS2824149.

Debris, standing water, blocked drain,... the underpass is blocked along more than half its width & slippery, sludgy for the other half. Please remove debris & sludge.

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Updates

  • Thank you for taking the time to report this to. We appreciate this an wanted to let you know that we’ve re-categorised this and it will now be directed to the appropriate team.

    Category changed from ‘Debris in the carriageway’ to ‘Standing water’

    Posted by TfL at 01:21, Wednesday 30 June 2021

  • Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 13:50, Wednesday 30 June 2021

  • Thank you for taking the time to report this to us. It is much appreciated. Your report has been investigated and we have now referred this to our contractors. If this is confirmed as a safety issue it will be made safe within two hours. If it isn't a safety issue, we will aim to resolve it within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 09:57, Thursday 1 July 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Friday 30 July 2021

This report is now closed to updates. You can make a new report in the same location.