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Failed to act on previous danger

Reported via mobile in the Low hanging branches category anonymously at 08:52, Wednesday 14 July 2021

Sent to TfL less than a minute later. TfL ref: FMS2863357.

I reported this here 30days ago and you have failed to complete the job. Trees are over grown on pavement meaning school children are unseen crossing to island. You have closed the job saying complete but it has not been touched, really disgraceful service as it is dangerous for school children. They are all on summer holiday in 10days so by the time you complete (if you can be bothered) It will be overgrown again by the time they start again in sept. Please don’t close job saying complete like last time to not do the job as it’s dangerous for school children. Poor show, really poor

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  • Thank you for taking the time to report this to us. It is much appreciated. The low hanging branches have been investigated and we have now referred it to our contractors. Any necessary action will be taken in the next 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    State changed to: Action scheduled

    Posted by TfL at 07:33, Tuesday 5 October 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Wednesday 3 November 2021

This report is now closed to updates. You can make a new report in the same location.