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Shattered glass on floor of Stop TA

Reported via iOS in the Damage - smashed glass or panels / jagged metal edges on shelter category anonymously at 03:50, Tuesday 20 July 2021

Sent to TfL 11 hours, 56 minutes later. TfL ref: FMS2876444.

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Redact

Some shattered glass was found at the bus stop

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Updates

  • Category changed from ‘Bus Station Cleaning - Floor’ to ‘Damage - smashed glass or panels / jagged metal edges on shelter’

    State changed to: Internal referral

    Posted by TfL at 10:02, Tuesday 20 July 2021

  • Thank you for taking the time to report this to. We appreciate this an wanted to let you know that we’ve re-categorised this and it will now be directed to the appropriate team.

    State changed to: Open

    Posted by TfL at 15:46, Tuesday 20 July 2021

  • Your report has been investigated and we have reported this to our contractors. If this is confirmed as a safety issue, we will do our best to make safe within four hours. Otherwise we aim to fix it within 28 days. If new parts are needed this may take a little longer. Thank you for reporting this to us should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 15:47, Tuesday 20 July 2021

  • Your report has been investigated and we have reported this to our contractors. If this is confirmed as a safety issue, we will do our best to make safe within four hours. Otherwise we aim to fix it within 28 days. If new parts are needed this may take a little longer. Thank you for reporting this to us should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    Posted by TfL at 15:48, Tuesday 20 July 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Thursday 19 August 2021

This report is now closed to updates. You can make a new report in the same location.