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Missing Street lights

Reported via mobile in the Single Light out (street light) category anonymously at 16:52, Tue 20 July 2021

Sent to TfL less than a minute later. TfL ref: FMS2878246.

Following the completion of the the traffic light junction upgrade there are still two traffic light poles without lights on the top one on the corner of Strand-on-the-Green and Kew Bridge opposite Sainsbury's and the other one is around the corner on Chiswick high Street opposite Kew Bridge tube station both have new light poles but no lights on the top please can you complete the job and give us might

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 10:22, Wed 21 July 2021

  • This lighting problem has been investigated and we can confirm that the lanterns are schedule to be fitted. If there is anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 11:56, Thu 22 July 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Fri 20 August 2021

This report is now closed to updates. You can make a new report in the same location.