Manhole cover broken/given way
Reported via desktop in the Manhole Cover - Damaged (rocking or noisy) category anonymously at 23:32, Tuesday 20 July 2021
Sent to TfL less than a minute later. TfL ref: FMS2879003.
@bt_uk - one of you manhole covers has given way under the weight of @Tesco delivery trucks crossing the pavement & unloading on top of it. Or is it a @TfL issue since this is a red route?
Location: 136-142 Lower Clapton Road, Hackney, E5 @hackneycouncil #hazard pic.twitter.com/7GxFSOFBlo
Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours
State changed to: In progress
Posted by TfL at 07:28, Wednesday 21 July 2021
Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and we have now referred it to our contractors. If it is confirmed as a safety issue it will be made safe within two hours. If the manhole cover is owned by us, we will carry out a permanent repair at a later date. If it is owned by another company this will be passed to them for a permanent repair. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer
State changed to: Action scheduled
Posted by TfL at 13:23, Wednesday 21 July 2021
Provide an update