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Thames water confirm that drains are blocked on A217

Reported via desktop in the Blocked drain category anonymously at 07:10, Thursday 22 July 2021

Sent to TfL less than a minute later. TfL ref: FMS2880520.

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Redact

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Redact

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Redact

Leaves are part of the blockage Drains by No. 46 Belmont Rise. Has occurred twice in last three weeks. It happens regularly at this time of year. Last year it caused flood water drain from Burdon Lane to back up and flood back Garden of No 52 Belmont Rise. Thames Water have confirmed that there is no blockage in flood water drain

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 12:39, Friday 23 July 2021

  • Thank you for taking the time to report this to us. We appreciate this. This has now been investigated and we’ve reported this to our contractors. If the blocked drain is identified as a safety issue it will be made safe within four hours. If it isn't a safety issue, we will aim to resolve it within 28 days. Should you need anything else, or have any questions, you may wish to contact our customer services team on 0343 222 1234.

    Please also be aware that all Action Scheduled reports are automatically closed after 28 days. However, we aim to fix the fault within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 16:35, Friday 30 July 2021

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