Got a serous motorbike flat tyre due to unexpected metal debris on the pavement at EC3R in London
Reported via desktop in the Debris in the carriageway category anonymously at 12:09, Saturday 24 July 2021
Sent to TfL less than a minute later. TfL ref: FMS2887554.
Good afternoon, Riding on July the 9th around 11am from Fulham where I live to the city of london , I drove without noticing on a piece of construction metal with few sharp angles, lying on the road pavement on Byward street (EC3R), near to the traffic light of the junction with Trinity square. which cut my rear tyre on my BMW motorcycle (RX69SPU), The rear tyre got flat in seconds and I could' move nor fixe my bike and I had to call BMW assistance. 2 hours after a van took my bike to the tyre shop FWR Tyres (SE11 4LD) as the tyre was not pluggable as seriously damage although less than 1000 miles old and I had to buy a new one at FWR and the mud guard of my bike has also been damage and i had to change it as well, it has been done yesterday at BMW Maidenhead where my bike is serviced. The cost of this is £150 for the tyre and £159 for the mud guard (my 2 invoices are available). The BMW Van Assistance agent told me that the city of London was supposed to clean the street from such debris and I should write to you when my problem will be fixed. Hope you can help me and cover my losses. Mr Christian Malissard 07767770333 or firstname.lastname@example.org
Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we have referred it to our contractors. If this is confirmed as safety issue this will be attended within two hours. Otherwise, we aim to attend within 24 hours. Should you need anything else, or if you have any questions please our contact customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.
State changed to: Action scheduled
Posted by TfL at 12:50, Saturday 24 July 2021
The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
State changed to: Fixed
Posted by TfL at 05:32, Sunday 22 August 2021
This report is now closed to updates. You can make a new report in the same location.