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Nearside traffic light for pedestrian crossing hidden by tree

Reported via desktop in the General Fault category anonymously at 18:27, Sun 1 August 2021

Sent to TfL less than a minute later. TfL ref: FMS2906510.

Two separate sets of lights here - turn right traffic for swimming pool and straight on A316 pedestrian crossing. Two low hanging trees 100% block visibility of left side straight on red light until very close to crossing, trees also block visibility of green for much of the approach. Approaching in left lane, nothing in front, with tall traffic to right, seeing vehicle red light at crossing is far too late for comfort.

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Updates

  • Photo of this report zoom
    Photo of this report zoom

    With the tree that is closest to traffic light, obviously seeing red is more of an issue as higher but a driver barely sees the green between trees. If it changes to red during this blocked vision, the crossing is worthless. Maintenance needed here.

    Posted anonymously at 22:36, Sun 1 August 2021

  • Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 10:33, Mon 2 August 2021

  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a non-urgent fault at these traffic lights. We have therefore referred it to our contractors, and you should see an improvement within 28 days. If you need anything else, or have any questions, please contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 13:52, Thu 26 August 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Fri 24 September 2021

  • Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 07:52, Fri 24 September 2021

  • Thank you for taking the time to report this to us. It is much appreciated. Regrettably, it is taking longer to investigate than we had planned. Please be assured that we are currently working on this and we will give you an update as soon as we can. In the meantime, if you need anything else please contact our customer services team on 0343 222 1234 or by using this web form https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues

    Posted by TfL at 11:32, Fri 22 October 2021

  • Thank you for taking the time to report this to us. It is much appreciated. You will be pleased to know that our routine inspections had already picked up this issue and it has been resolved. Our routine inspections had already picked up this issue and it has been resolved.

    State changed to: Fixed

    Posted by TfL at 16:03, Fri 3 December 2021

This report is now closed to updates. You can make a new report in the same location.