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The Wait Button is alight all the time

Reported via desktop in the Pedestrian wait button not working category anonymously at 20:04, Sunday 1 August 2021

Sent to TfL less than a minute later. TfL ref: FMS2906692.

Every time the cycle of lights is complete the lights go onto a pedestrian Phase causeing tailback on Elmstead Lane William Barefoot Drive White Horse Hill And Mottingham rOAD . cOULD THEY BE FIXED AGAIN AS THIS HAPPEND ABOUT AMONTH AGO

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and we can confirm that there is a fault with the pedestrian wait button. We have therefore referred this to our contractors and it will be fixed within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 20:31, Sunday 1 August 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Monday 30 August 2021

This report is now closed to updates. You can make a new report in the same location.