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Streetlight 0637 on during the day for several years.

Reported via desktop in the Light on during daylight hours category anonymously at 07:39, Tue 3 August 2021

Sent to TfL less than a minute later. TfL ref: FMS2910042.

TfL service is DIABOLICAL. Reported six weeks ago - see FMS2814377 - but "Closed" few days later. Still not fixed. Telephoned TfL three times. Even Olivia, TfL Manager cannot tell us WHO wrongly closed this case or WHY, nor is this page updated with apologies or progress. ENOUGH. If not fixed WITHIN SEVEN DAYS the story will be reported to newspapers.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours

    Posted by TfL at 12:08, Mon 4 October 2021

  • Thank you for taking the time to report this to us. It is much appreciated. Regrettably, it is taking longer to investigate than we had planned. Please be assured that we are currently working on this and we will give you an update as soon as we can. In the meantime, if you need anything else please contact our customer services team on 0343 222 1234 or by using this web form https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues

    State changed to: In progress

    Posted by TfL at 16:11, Fri 22 October 2021

  • Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours

    State changed to: No further action

    Posted by TfL at 12:45, Mon 25 October 2021

This report is now closed to updates. You can make a new report in the same location.