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Damaged footpath

Reported via desktop in the Pavement Defect (uneven surface / cracked paving slab) category anonymously at 18:16, Wed 4 August 2021

Sent to TfL less than a minute later. TfL ref: FMS2914722.

Good Morning

A local resident has contacted us regarding the condition of the footways on Sussex Gardens at the side of the Boots store, 175 Edgware Rd, W2 2HR. Our Highways team have confirmed this area is administered by Transport for London. Please see the customers full enquiry below for your reference:

I would like to inform you of the poor condition of the footpath area on Sussex Gdns on the side of Boots, Edgeware Rd, W2. There is a large tree in the middle of the footpath, the footpath is damaged and it seems work was done but never finished. There is a mix of asphalt and concrete, cracked and worn. The tree attracts pigeons and there are pigeon droppings all round the footpath where people need to walk. I have passed by on numerous occasions and the droppings have not been cleaned away...I would request you speak to planners and cleansing to find a way to improve this area and to clean it regularly. It is unsightly, bad for business and tourists and also a problem for residents who must use the footpath. Perhaps the tree could be felled or at least pruned. Please help, something needs to be done, I hope the different departments can work together on this.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. It was investigated by our team and regrettably we are unable to resolve it through Streetcare. In light of this, you may wish to contact our customer services team on 0343 222 1234, or by using this web form https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues , who will be able to help you with this query

    State changed to: Internal referral

    Posted by TfL at 09:39, Thu 5 August 2021

This report is now closed to updates. You can make a new report in the same location.