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Drain blocked for past 12 months

Reported via mobile in the Blocked drain category anonymously at 06:58, Sat 7 August 2021

Sent to TfL less than a minute later. TfL ref: FMS2919935.

The drain by the pedestrian crossing outside the opticians at 1 deptford high street on new Cross Road, has been blocked for almost 1 year.

This has been reported before, but never resolved.

The area floods with rain, and the flood area covers the pedestrian crossing. Pedestrians have to walk into the flow of traffic exiting Tanners Hill to avoid getting wet feet.

This is creating a dangerous situation.

The pool can be 5cm deep and cover an area of 5m wide and 1.5m depth.

All is required is for the drain to have silt and rubbish sucked out to all normal drainage.

Please do this before there is an accident.

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  • Thank you for taking the time to report this to us. We appreciate this. This has now been investigated and we’ve reported this to our contractors. If the blocked drain is identified as a safety issue it will be made safe within four hours. If it isn't a safety issue, we will aim to resolve it within 28 days. Should you need anything else, or have any questions, you may wish to contact our customer services team on 0343 222 1234.

    Please also be aware that all Action Scheduled reports are automatically closed after 28 days. However, we aim to fix the fault within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 08:42, Tue 10 August 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Wed 8 September 2021

This report is now closed to updates. You can make a new report in the same location.