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Water across width of crossing

Reported via mobile in the Standing water category anonymously at 09:25, Monday 9 August 2021

Sent to TfL less than a minute later. TfL ref: FMS2923191.

The gutter between West Green Road and the High Road footway always floods across the full width of the pedestrian crossing due to poor design. Pedestrians have to divert away from the dropped kerb to reach the footway.

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  • Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 12:55, Thursday 12 August 2021

  • Thank you for taking the time to report this to us. It is much appreciated. Your report has been investigated and we have now referred this to our contractors. If this is confirmed as a safety issue it will be made safe within two hours. If it isn't a safety issue, we will aim to resolve it within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 00:04, Sunday

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