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Massive pothole on the Westway

Reported via desktop in the Pothole category anonymously at 13:17, Mon 9 August 2021

Sent to TfL less than a minute later. TfL ref: FMS2924078.

Massive pothole on the Westway A40 towards Shepherds Bush almost as big as a tyre.

It is between Paddington and Westbourne Park Station possibly on the middle lane not to sure.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. We have investigated this, and it has now been referred to our contractors. If the defect is confirmed as a safety issue, it will be made safe within 24 hours. A permanent repair, if needed will be carried out during our next programmed works for the area, or sooner if we can. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 13:41, Mon 9 August 2021

  • On 8th August 2021 at approximately 23:50hrs I was heading west on the Westway (A40) just before the Royal oak ( Porchester joint to the Westway A40) I felt an loud bang from my front driver side wheel after being dislodged from what appeared to be a very deep pothole in the centre lane. There appeared to be other vehicles pulled up in the hard shoulder nearby. This section of the A40 is not well lite and is extremely busy so it was not practical or safe to take a picture. can you please send any info on how to make claim for the damage has happen to my car

    Posted by munir musa at 01:15, Thu 12 August 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Tue 7 September 2021

This report is now closed to updates. You can make a new report in the same location.