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Countdown unit not working

Reported via mobile in the Countdown - not working category anonymously at 08:53, Wednesday 11 August 2021

Sent to TfL less than a minute later. TfL ref: FMS2927947.

No information shown at all, completely dead countdown unit at the bus stop in front of 37 Commercial Road

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. The countdown problem has been investigated and we can confirm that there is a fault here. We have now referred this to our contractors, and this will be fixed during our next scheduled works, or sooner if possible. If this issue is related to a power outage this may take longer. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    State changed to: Action scheduled

    Posted by TfL at 09:00, Wednesday 25 August 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Thursday 23 September 2021

This report is now closed to updates. You can make a new report in the same location.