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Extreme flooding on Queens Road SE14

Reported via desktop in the Blocked drain category anonymously at 11:28, Friday 13 August 2021

Sent to TfL less than a minute later. TfL ref: FMS2933212.

Hello, Last week and the start of this week (start of Aug) there was extreme rainfall in SE London. Part of Queens Road suffered from significant flooding on the roads. Pavements were covered and water went into the shops across the road from us (in particular Metros Chicken Shop and almost reached the pharmacy. As a main thoroughfare for buses, ambulances, police and fire engines this is very dangerous for all of the residents here as well as those driving and pedestrians. I think the problem is blocked drains on both sides of the road. I'd be grateful if this could be looked into as it has been an ongoing issue for years apparently - according to neighbours. Thanks so much for your time. Best wishes, Helen

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Updates

  • Thank you for taking the time to report this to us. We appreciate this. This has now been investigated and we’ve reported this to our contractors. If the blocked drain is identified as a safety issue it will be made safe within four hours. If it isn't a safety issue, we will aim to resolve it within 28 days. Should you need anything else, or have any questions, you may wish to contact our customer services team on 0343 222 1234.

    Please also be aware that all Action Scheduled reports are automatically closed after 28 days. However, we aim to fix the fault within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 12:50, Sunday 15 August 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Monday 13 September 2021

This report is now closed to updates. You can make a new report in the same location.