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Missing roof of Bus Stop stand "A"

Reported via desktop in the Damage - smashed glass or panels / jagged metal edges on shelter category anonymously at 06:38, Monday 16 August 2021

Sent to TfL less than a minute later. TfL ref: FMS2937418.

The roof of Bus Stop stand "A" at London Bridge Station has been missing for months now, which means when weather is bad, passengers who want to shelter form the rain (etc) have to stand across a busy road in stand "B", and then cross in front of moving busses when their service arrives at stand "A". Please have this fixed as it has the potential for a serious accident..

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 16:25, Monday 23 August 2021

  • Your report has been investigated and we have reported this to our contractors. If this is confirmed as a safety issue, we will do our best to make safe within four hours. Otherwise we aim to fix it within 28 days. If new parts are needed this may take a little longer. Thank you for reporting this to us should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 23:03, Friday 27 August 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Saturday 25 September 2021

This report is now closed to updates. You can make a new report in the same location.