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Blocked Drain/Flooding Issues

Reported via desktop in the Blocked drain category anonymously at 11:43, Mon 16 August 2021

Sent to TfL less than a minute later. TfL ref: FMS2938142.

Flooding is causing cars having to swerve across road to avoid flooding, or ploughing through the water causing massive waves to hit our driveway (at 110) which is in turn is causing flooding on our property. This happens every time there is heavy rain, it affects the section of Leatherhead outside numbers 108-112. This is TFL road please can this be inspected Thank you

Latitude: 51.3597900470522 Longitude: -0.310344742611051 Location Name: Ellingham Road (Stop L), Chessington KT9 2HY, UK

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  • Thank you for taking the time to report this to us. We appreciate this. This has now been investigated and we’ve reported this to our contractors. If the blocked drain is identified as a safety issue it will be made safe within four hours. If it isn't a safety issue, we will aim to resolve it within 28 days. Should you need anything else, or have any questions, you may wish to contact our customer services team on 0343 222 1234.

    Please also be aware that all Action Scheduled reports are automatically closed after 28 days. However, we aim to fix the fault within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 15:42, Mon 16 August 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Tue 14 September 2021

This report is now closed to updates. You can make a new report in the same location.