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The Crossing that was destroyed by Thames Water still has not been put back even though this problem is reported all the time and then shown as fixed it is not

Reported via desktop in the Streetspace Feedback category anonymously at 16:56, Monday 16 August 2021

Sent to TfL less than a minute later. TfL ref: FMS2939137.

There was a pedestrian crossing here it was destroyed when Thames Water had to repair the twice yearly burst water-main. It is used by parents and children going to the Park and Nursery. A formal crossing was deemed needed for safety. Thames Water are under a legal obligation to return the road including crossings to how they were before they destroyed it. TFL keep saying this problem is fixed it is not.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. It was investigated by our team and regrettably we are unable to resolve it through Streetcare. In light of this, you may wish to contact our customer services team on 0343 222 1234, or by using this web form https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues , who will be able to help you with this query

    State changed to: Internal referral

    Posted by TfL at 11:21, Tuesday 17 August 2021

This report is now closed to updates. You can make a new report in the same location.