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Manhole cover has sunk into road

Reported via mobile in the Manhole Cover - Damaged (rocking or noisy) category anonymously at 18:47, Monday 16 August 2021

Sent to TfL less than a minute later. TfL ref: FMS2939368.

The manhole cover very close to the pavement has sunk again with the surrounding area, into the ground. When HGVs and buses drive over it, it causes a reverberation which makes our floor on the first and sometimes second floor, shake. It has been going on for 6 months, it was repaired the first time about 5 years ago.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 08:13, Wednesday 18 August 2021

  • Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and we have now referred it to our contractors. If it is confirmed as a safety issue it will be made safe within two hours. If the manhole cover is owned by us, we will carry out a permanent repair at a later date. If it is owned by another company this will be passed to them for a permanent repair. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 05:42, Thursday 26 August 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Friday 24 September 2021

This report is now closed to updates. You can make a new report in the same location.