Reported via desktop in the Manhole Cover - Damaged (rocking or noisy) category anonymously at 11:31, Wed 18 August 2021
Sent to TfL less than a minute later.
TfL ref: FMS2942990.
Comments: Resident called Wandsworth on street services to advise that Thames Water have been out fitting the water meters and the pavement that they have filled back in, has sunk. There is a cover over these water meters and they have sunk below the level of the pavement, this has left a trip hazard. On the road there is a park and the common on the other side, so it is a busy pedestrianised area and customer was concerned about people tripping, however Elspeth Road is a red route and under TFL jurisdiction.
Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours
State changed to: In progress
Posted by TfL at 15:00, Wed 18 August 2021
Thank you for taking the time to report this to us. It is much appreciated. This has been investigated by our team and this manhole cover is owned by Thames Water and not us. We have therefore referred this to our Section 81 team who will report this to the owner for you. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234