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Large patch of sticky tar substance on pavement

Reported via desktop in the Pavement Defect (uneven surface / cracked paving slab) category anonymously at 15:14, Wed 18 August 2021

Sent to TfL less than a minute later. TfL ref: FMS2943704.

This tarry substance has been on the northside pavement outside chip shop What The Fish, 170 Upper Richmond Road (A205), SW14 8AW for 3 weeks now, but has not been cleansed. The tarry substance is sticking to the shoes of passers-by who walk on it in error. Can this be cleaned off the pavement as a matter of urgency please?

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and has now been referred to our contractors. If this defect is confirmed as a safety issue this will be made safe within two hours. If a permanent repair is required, we will aim to carry it out within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 16:31, Wed 18 August 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Thu 16 September 2021

This report is now closed to updates. You can make a new report in the same location.