Fixed
Problems with bus shelter
Reported via desktop in the Incorrect timetable information category anonymously at 17:40, Mon 23 August 2021
Sent to TfL less than a minute later. TfL ref: FMS2953951.
Bus Route number 309 Bus stop name: Chrisp Street Market (E) Direction CanningTown NaPTANcode 490005220S Problem:The posters are either out of date (£1.50 Bus fare) or wrongLocation about 6 miles away it's clear that the bus stop has not been maintained in over a year when other stops on the same route has been changed recently see attached photos for proof.
NB (Note from Tfl Customer Services) - the passenger sent us 5 photos and I could only upload 3 photos maximum here. Please go to the location and resolve all the issues he identifies. Many thanks.
Updates
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Thank you for taking the time to report this to us. It is much appreciated. The problem with the timetable information has been investigated and we have now referred it to our contractors. We will work to correct this information within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer
State changed to: Action scheduled
Posted by TfL at 08:43, Tue 24 August 2021
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Hi
This information that has been provided by the team who responds to the contactus@tfl has provided with the wrong data it is the advert boards on the shelter not the timetable area of the bus stop pole
Posted by Hunter Errington at 12:48, Tue 24 August 2021
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There is still a problem with one of the advert pannels at this bus shelter the Night Bus map for Knightbridge is still there and is in the wrong area
Posted by Hunter Errington at 18:23, Mon 20 September 2021
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The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
State changed to: Fixed
Posted by TfL at 05:32, Wed 22 September 2021
This report is now closed to updates from the public. You can make a new report in the same location.