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Why is Aylmer Road streetlamp 0637 always on and 0633 always off?

Reported via desktop in the Single Light out (street light) category anonymously at 04:52, Sun 5 September 2021

Sent to TfL less than a minute later. TfL ref: FMS2979497.

See TfL ref: FMS2814377 AND FMS2908584 AND FMS2910042 AND FMS2910056 AND FMS2910070 How many more times must these two faulty streetlamps be reported? Why do you claim that they have been "Fixed"? THEY HAVE NOT BEEN FIXED. THEY ARE BOTH STILL FAULTY. You are either GROSSLY INCOMPETENT or trying to cheat. How many more months will it take? Why are the reports "closed to updates"?

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 10:52, Mon 8 November 2021

  • Thank you for taking the time to report this to us. It is much appreciated. This lighting problem has been investigated and we can confirm that there is a fault here. We have now referred this to our contractors, and this will be fixed during our next scheduled works, or sooner if possible. If this issue is related to a power outage this may take longer. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 09:22, Tue 9 November 2021

  • See FMS2979496 0633 repaired. 0637 visited by TKJV last night but NOT REPAIRED! STILL DAY-BURNING! GROSS INCOMPETENCE.

    Posted anonymously at 07:50, Fri 12 November 2021

  • See FMS2979496 0633 repaired. 0637 visited by TKJV last night but NOT REPAIRED! STILL DAY-BURNING! GROSS INCOMPETENCE.

    Posted anonymously at 07:50, Fri 12 November 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Wed 8 December 2021

This report is now closed to updates. You can make a new report in the same location.