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Missing green right turn into Sutton Ct Rd

Reported via mobile in the Lamp out (traffic lights) category anonymously at 09:59, Wednesday 8 September 2021

Sent to TfL less than a minute later. TfL ref: FMS2987093.

Coming from Hammersmith on the A4 and turning right onto Sutton Ct Rd, the “green light for right turn” is not working. This means once the A4 Westbound goes green we approach the turn, but traffic is always constant Eastbound so we have to wait, but there is no more green lights for right turn. Instead it goes straight to red and we have to cross red because we are in the middle of the road! Can that be fixed please? Thanks

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This traffic lights problem has been looked into and we can confirm that there is a fault with these traffic lights. Our contractors are now going to investigate it, and we aim to fix this within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 10:04, Wednesday 8 September 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Friday 8 October 2021

This report is now closed to updates. You can make a new report in the same location.