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Big pot hole

Reported via desktop in the Pothole category anonymously at 09:12, Thu 9 September 2021

Sent to TfL less than a minute later. TfL ref: FMS2989410.

This pothole is getting deeper and when it is hit by large vehicles (lots of buses on the Old Kent Road) it causes our building to shake now. The glasses in our cabinet rattle every 2 minutes. I'm concerned about structural damage from the repeated impacts and vibrations.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. We have investigated this, and it has now been referred to our contractors. If the defect is confirmed as a safety issue, it will be made safe within 24 hours. A permanent repair, if needed will be carried out during our next programmed works for the area, or sooner if we can. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 09:18, Thu 9 September 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Fri 8 October 2021

This report is now closed to updates. You can make a new report in the same location.