Fixed
Traffic lights for pedestrians and bikes change too quickly
Reported via desktop in the General Fault category anonymously at 15:25, Thu 9 September 2021
Sent to TfL less than a minute later. TfL ref: FMS2990640.
The crossing here is very popular for bikes and pedestrians but the lights only stop for 5 seconds which is not enough time to let everyone cross. I've only just started this commute but it impacted my return journey every day this week. Please could the lights stay red for cars for 10 - 15 seconds to allow everyone to safely cross.
Updates
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Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a non-urgent fault at these traffic lights. We have therefore referred it to our contractors, and you should see an improvement within 28 days. If you need anything else, or have any questions, please contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.
State changed to: Action scheduled
Posted by TfL at 12:13, Fri 10 September 2021
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The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
State changed to: Fixed
Posted by TfL at 05:32, Sat 9 October 2021
This report is now closed to updates from the public. You can make a new report in the same location.