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Bus stop is often impassible for wheelchairs or prams

Reported via desktop in the Damage - other (bus stops and shelters) category anonymously at 18:31, Thursday 9 September 2021

Sent to TfL less than a minute later. TfL ref: FMS2991131.

The position of this bus stop in the middle of the pavement rather than against the back of the fence means there is very little space to pass. This is compounded by the damaged fence and often broken glass or other litter due to lack of any bin. I often see people struggling to pass including those in wheelchairs. Frankly it is not accessible and I'm surprised if it meats regulations for such. Ideally, the placement of the bus stop shelter should be moved against the fence. At a minimum the fence itself should be repaired and better provision made for the litter such as a bin and regular cleaning. Aside from the access difficulties, this stop is also reguarly an eye sore in terms of litter. Thanks

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Updates

  • Bus timetable is too infrequent during the morning (school) rush hour (07.30 - 08.30). With only one bus every 30 mins does not provide the many children (who use the stop) with enough alternative buses. Many of the schools are quite a substantial walk from the station; and therefore greatly rely upon the bus.

    Posted anonymously at 18:53, Monday 13 September 2021

  • Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 09:03, Friday 17 September 2021

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