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Manhole cover has been loose for 3 months - very noisy

Reported via desktop in the Manhole Cover - Damaged (rocking or noisy) category anonymously at 15:13, Sat 11 September 2021

Sent to TfL less than a minute later. TfL ref: FMS2994352.

I am re-submitting a report for this loose manhole cover near the traffic lights at the junction between City Road/Shepherdess Walk. The noise is extremely loud when vehicles drive over it and is keeping us awake at night - the traffic is constant in this area and it is unbearable.

My partner first reported this on 11 June (FMS2786087), and the report was closed on 24 June, as tarmac was applied to the manhole which did fix the issue temporarily. However the tarmac has been removed so the problem still needs to be resolved.

Please could you address this urgently - the noise is unbearable, we are not sleeping and the stress/lack of sleep is now having a serious impact on my health.

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  • Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and we have now referred it to our contractors. If it is confirmed as a safety issue it will be made safe within two hours. If the manhole cover is owned by us, we will carry out a permanent repair at a later date. If it is owned by another company this will be passed to them for a permanent repair. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 08:34, Mon 13 September 2021

  • Seems some kind of repair has been made but the problem has not been resolved, still rattles every time a vehicle passes over it, stopping residents sleeping at night.

    Posted anonymously at 22:21, Wed 15 September 2021

  • So it continues, the sleepless nights 🤦‍♂️

    Posted anonymously at 22:26, Thu 16 September 2021

  • Still no change/improvement this manhole cover still rattles each time a vehicle passes over it 24hrs a day 🤯

    Posted anonymously at 18:31, Sat 25 September 2021

  • Still no change here TFL, the failed repair you made has now disintegrated also, NOT FIT FOR PURPOSE

    Posted anonymously at 06:56, Fri 8 October 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Tue 12 October 2021

This report is now closed to updates. You can make a new report in the same location.