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Stays on RED

Reported via desktop in the General Fault category anonymously at 16:27, Monday 13 September 2021

Sent to TfL less than a minute later. TfL ref: FMS2998430.

Perhaps TfL would like to send someone to stand by this crossing for ten minutes at a quiet time of day when few pedestrians are around (ie not at school opening and closing times) and no one presses the button but the traffic keeps having to stop because the light for traffic is red. I’m not sure how ‘vehicle demand is seen’ but I can tell you that it’s not seen very well or the lights would not keep changing to stop the traffic when no one wants to cross! Maybe someone some miles away is looking at a computer which tells them the system is working, but anyone on the ground would quickly see that the traffic is having to stop and start unnecessarily and therefore vehicle emissions are being increased and journeys are taking longer.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This was investigated by our team and we were unable to find any defects, or issues at this location. This could be because it has already been resolved. However, if the problem remains, you either resubmit your report with some more information and a photo. Alternatively, you can contact our customer services team on 0343 222 1234 or by using this web form: https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues

    State changed to: No further action

    Posted by TfL at 18:00, Monday 13 September 2021

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