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Standing water

Reported via desktop in the Standing water category anonymously at 15:05, Tue 14 September 2021

Sent to TfL less than a minute later. TfL ref: FMS3000714.

Though you have marked this issue as completed standing water remains adjacent to the pedestrian crossing on The Highway at the end of Dellow Street. You have previously replaced the road gully grating but water stands in the road and across the crossing after rainfall. Time to dig out the gully and drain and ascertain why the gully doesn't drain at all? This has been reported several times in the last three years.

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  • Thank you for taking the time to report this to us. It is much appreciated. Your report has been investigated and we have now referred this to our contractors. If this is confirmed as a safety issue it will be made safe within two hours. If it isn't a safety issue, we will aim to resolve it within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 09:10, Wed 15 September 2021

  • Tfl does not seem to hear or fix these issues the grate and manhole next to it bothmakes hammering noise when cars pass over it the structure and manholes have become loose bent Damadged as well as blocked i have reported several time after 28day defalt automatic fix by the system. Thames water are much better they have fixed issue withing 2 weeks. Come on tfl. Its noisy and water is flooding the roads in the same location.

    Posted anonymously at 00:12, Fri 24 September 2021

  • I can feel this needs to be URGENTLY fixed. Two manhole cover has become loose and every time a car’s tyre goes over it, it makes a significant noise furthermore the one net to the curb always floods on rainy days. This is affecting the quality of life for residents who live within 50 metres of the site. If the manhole cover becomes looser and blocked, this could possibly contribute to a road accident and so yes, in my opinion, it is a health and safety hazard. Kind regards,

    Posted anonymously at 00:00, Mon 27 September 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Thu 14 October 2021

This report is now closed to updates. You can make a new report in the same location.