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Pothole

Reported via desktop in the Pothole category anonymously at 10:56, Friday 1 October 2021

Sent to TfL less than a minute later. TfL ref: FMS3035623.

I hit a pothole yesterday, which damaged my cars tyre very badly. The council have told me that because this happened on a red route that TfL would be responsible. What is the best way to make a claim for this?

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. We have investigated this, and it has now been referred to our contractors. If the defect is confirmed as a safety issue, it will be made safe within 24 hours. A permanent repair, if needed will be carried out during our next programmed works for the area, or sooner if we can. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 11:22, Friday 1 October 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Saturday 30 October 2021

This report is now closed to updates. You can make a new report in the same location.