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On a daily basis, this underpass fills with water

Reported via desktop in the Flooding category anonymously at 11:53, Saturday 2 October 2021

Sent to TfL less than a minute later. TfL ref: FMS3037507.

Each time you visit you do not fix the problem. The pumps work but the water cannot get to the pumps due to blockages in pipes and gullies. It needs cleaning out asap as it is a safety concern as the water is deep and the walkway is filled with slippery mud and rubbish.

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  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we have referred it to our contractors. If this is confirmed as a safety issue it will be cleared and made safe within 24 hours, or sooner. Should you need anything else, or have any questions please contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 11:57, Saturday 2 October 2021

  • Tunnel flooded again. TFL has not fixed the permenant blocked drain which is why the tunnel continues to flood everytime it rains. Totally unacceptable, making everyone's life a misery that need to access this underpass.

    Posted by Mrs T Beal at 18:58, Saturday 2 October 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Sunday 31 October 2021

This report is now closed to updates. You can make a new report in the same location.