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Damaged drain and surround

Reported via Android in the Manhole Cover - Damaged (rocking or noisy) category by Mike L at 14:25, Mon 4 October 2021

Sent to TfL less than a minute later. TfL ref: FMS3041108.

Makes for a nasty hit when cycling. Getting worse by the day and if you don't know its there, can cause a last minute swerve into traffic

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and we have now referred it to our contractors. If it is confirmed as a safety issue it will be made safe within two hours. If the manhole cover is owned by us, we will carry out a permanent repair at a later date. If it is owned by another company this will be passed to them for a permanent repair. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 17:22, Mon 4 October 2021

  • Added a closer crop of the image to help. Thanks for the fast initial response.

    Posted by Mike L at 18:35, Mon 4 October 2021

  • All fixed. Thanks TfL for getting it done so quickly, and well.

    Posted by Mike L at 11:48, Tue 5 October 2021

  • Thank you for taking the time to report this to us. It is much appreciated. You will be pleased to know that our routine inspections had already picked up this issue and it has been resolved. Our routine inspections had already picked up this issue and it has been resolved.

    State changed to: Fixed

    Posted by TfL at 14:08, Tue 5 October 2021

This report is now closed to updates. You can make a new report in the same location.