As previously reported, the street lights are out on both sides of the A406 between Henlys Corner and Tillingbourne Gardens.
Reported via desktop in the All out - three or more street lights in a row category anonymously at 20:17, Mon 4 October 2021
Sent to TfL less than a minute later.
TfL ref: FMS3041874.
You notified this morning that the problem had been resolved and the file closed. However, the lights are still not working and so you should not have closed the file. Who incorrectly told you otherwise? Just look on the local cam camera.
Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we’ve reported this to our contractors. They will attend or investigate within three days. If a repair is required, we will aim do that within 14 days. If this issue is related to a power outage this may take longer. Should you need anything else or have any questions, please contact customer services on 0343 222 1234.
Please also be aware that all Action Scheduled reports are automatically closed after 28 days. However, we aim to fix the fault within this timescale, which may be sooner, or in a few cases take a little longer.
State changed to: Action scheduled
Posted by TfL at 20:26, Mon 4 October 2021
The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234