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Faulty crossing

Reported via desktop in the General Fault category anonymously at 12:54, Tuesday 5 October 2021

Sent to TfL less than a minute later. TfL ref: FMS3043325.

The crossing at Brownlow Road / A406 is broken for the umpteenth time. Same error as always – it’s on a red man when it should be on green.

You were able to fix it last time, and the time before – please could you do so again?

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Updates

  • Here's a bit more detail if useful. If you press the button, it works fine - the green man comes on. But if you don't press the button, it often stays red. And that's wrong: when traffic is moving along the north circular, it is actually safe to cross over Brownlow Rd - the man should be green. It sounds like a small thing. But the result is that people are crossing on a red man. And of course sometimes that it safe - but sometimes it isn't! I have seen some near misses...

    Posted anonymously at 13:23, Tuesday 5 October 2021

  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a non-urgent fault at these traffic lights. We have therefore referred it to our contractors, and you should see an improvement within 28 days. If you need anything else, or have any questions, please contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 17:43, Tuesday 5 October 2021

  • Thank you for taking the time to report this to us. It is much appreciated. You will be pleased to know that our routine inspections had already picked up this issue and it has been resolved. Our routine inspections had already picked up this issue and it has been resolved.

    State changed to: Fixed

    Posted by TfL at 17:48, Tuesday 5 October 2021

This report is now closed to updates. You can make a new report in the same location.