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Stuck on red when approached by bike.

Reported via desktop in the Stuck on red category anonymously at 13:43, Tuesday 5 October 2021

Sent to TfL less than a minute later. TfL ref: FMS3043491.

I have read your response to a previous complaint about this and your response is wholly unacceptable. You are causing more pollution by making vehicles stop for no reason at all times of day and night. I've been using this route for over 20 years, and these lights never used to operate with this green light priority for pedestrians who aren't even present! It might have made more sense when there was a fair amount of traffic on the road but for the last two years and now there is hardly any traffic so I doubt many pedestrians are even bothering to cross at the dedicated point. Also your previous reply stated the light will change to green for the traffic when a vehicle approaches, well it doesn't work when you're on a bicycle.

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  • Thank you for taking the time to report this to us. We appreciate this, however, we wanted to let you know that this issue has already been reported on Streetcare. You may wish to view updates on its progress by searching on the location on the map and clicking the pin. You can also add your own update if you would like to. Should you need anything else please contact customer services on 0343 222 1234.

    State changed to: Duplicate

    Posted by TfL at 13:49, Tuesday 5 October 2021

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