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Blocked Drain/Soakaway Causing Flooding in Heavy Rain

Reported via desktop in the Blocked drain category anonymously at 13:16, Wednesday 6 October 2021

Sent to TfL less than a minute later. TfL ref: FMS3045658.

As previously reported in June & September 2021 the drain in the pavement between 70- & 72 London Road, Forest Hill, London, SE23 is blocked as shown on the attached photograph and is now overflowing down London Road. TFL reported that this problem has been fixed, however, as you can see from the photographs taken today, 6th October 2021, the problem has not been resolved. We look forward to your attention to finally resolve this matter.

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Updates

  • Thank you for taking the time to report this to us. We appreciate this. This has now been investigated and we’ve reported this to our contractors. If the blocked drain is identified as a safety issue it will be made safe within four hours. If it isn't a safety issue, we will aim to resolve it within 28 days. Should you need anything else, or have any questions, you may wish to contact our customer services team on 0343 222 1234.

    Please also be aware that all Action Scheduled reports are automatically closed after 28 days. However, we aim to fix the fault within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 15:45, Thursday 7 October 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Friday 5 November 2021

This report is now closed to updates. You can make a new report in the same location.