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Loose manhole covers, again

Reported via desktop in the Manhole Cover - Damaged (rocking or noisy) category anonymously at 10:04, Thu 7 October 2021

Sent to TfL less than a minute later. TfL ref: FMS3047272.

We have been reporting the same manhole covers being loose for the last 2 years, last time 29 August. TFL keeps on closing the case on Fixmystreet, however from our previous reporting we know that TFL does own this part of Old Kent Road, they just seem to struggle each time we report this to find out who their contractor is to fix it. TFL has not replied since last closing the case on 31 August after our report of 29 August and the manhole covers are still causing a safety concern and have a huge impact on residents' sleep and causing further nuisance to all surrounding businesses and residents, all paying Council Tax for a well maintained neighbourhood.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and we have now referred it to our contractors. If it is confirmed as a safety issue it will be made safe within two hours. If the manhole cover is owned by us, we will carry out a permanent repair at a later date. If it is owned by another company this will be passed to them for a permanent repair. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 10:18, Mon 11 October 2021

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Tue 9 November 2021

This report is now closed to updates. You can make a new report in the same location.