Rocking and noisy drain
Reported via desktop in the Drain Cover - Missing or Damaged category by Andrew Gray at 14:31, Thursday 7 October 2021
Sent to TfL less than a minute later. TfL ref: FMS3048189.
This drain cover has dropped and is banging everytime a vehicle drives over it
This damaged, loose drain cover is not only causing considerable nuisance to local residents and patrons of the adjacent pub The Kennington, it is also a serious risk to cyclists and passing pedestrians as large buses and HGVs crash over it. This must be repaired a.s.ap. before a serious accident occurs. It is also blocked so poses an ongoing flooding risk to nearby homes and businesses. Thank you.
Posted by Stephen Cockerham at 20:56, Thursday 7 October 2021
Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours
State changed to: In progress
Posted by TfL at 05:36, Monday 11 October 2021
Thank you for taking the time to report this to us. We appreciate this. This has now been investigated and we’ve reported this to our contractors. If the area of the drain cover is identified as a safety issue it will be made safe within four hours. If it isn't a safety issue, we will aim to resolve it within 28 days. Should you need anything else, or have any questions, you may wish to contact our customer services team on 0343 222 1234.
Please also be aware that all Action Scheduled reports are automatically closed after 28 days. However, we aim to fix the fault within this timescale, which may be sooner, or in a few cases take a little longer.
State changed to: Action scheduled
Posted by TfL at 12:51, Wednesday 13 October 2021
Provide an update